📌 Summary & Key Highlights
By accessing or utilizing the CallHistory.in portal, you enter into a legally binding electronic agreement under Section 10A of the Information Technology Act, 2000. This service is engineered exclusively for personal telecom usage analysis, parental monitoring, and digital CDR reporting. Users must be the verified subscriber or authorized custodian of any queried cellular number.
1
Acceptance of Terms & Electronic Contract
These Terms and Conditions constitute a valid, legally enforceable electronic agreement between you ("User", "You", or "Subscriber") and CallHistory.in ("Platform", "We", "Us", or "Our").
By accessing the website, initiating mobile number verification, generating usage dashboards, or proceeding with CDR unlock payments, you affirm that you have read, understood, and unreservedly agree to be bound by all clauses herein, alongside our Privacy Policy and Refund Policy.
2
User Eligibility & Permitted Scope
To use this platform, you explicitly represent and warrant that:
- You are at least 18 years of age or possess formal consent from a legal guardian under the Indian Contract Act, 1872.
- You are the registered owner, primary SIM subscriber, or lawfully authorized representative of the 10-digit mobile number submitted for analysis.
- You are utilizing this service strictly for personal expense management, cellular billing verification, parental safety, or educational demonstration.
3
Prohibited Use & Anti-Surveillance Declaration
CallHistory.in maintains zero tolerance for unauthorized surveillance, harassment, espionage, or unlawful infringement of fundamental privacy rights protected under the Constitution of India and the Digital Personal Data Protection (DPDP) Act, 2023.
⚠️ Strictly Prohibited Conduct: You shall NOT enter mobile numbers belonging to third parties without their express verifiable consent, nor shall you utilize reports for blackmail, corporate espionage, marital disputes, stalking, or any activity punishable under the Bharatiya Nyaya Sanhita (BNS) or IT Act, 2000.
Any user discovered violating these provisions shall bear sole personal, civil, and criminal liability. The platform reserves the right to terminate access and cooperate with Indian law enforcement authorities upon receipt of lawful summons.
4
Disclaimer of Telecom Carrier / Government Affiliation
CallHistory.in is an independent telecom analytics and consumer reporting utility. The platform:
- Is NOT owned, operated, or endorsed by the Department of Telecommunications (DoT), the Telecom Regulatory Authority of India (TRAI), or any government body.
- Is NOT an official subsidiary or direct agent of Reliance Jio Infocomm Ltd., Bharti Airtel Ltd., Vodafone Idea Ltd. (Vi), or Bharat Sanchar Nigam Ltd. (BSNL).
- Uses proprietary analytics, cryptographic synthesis, and simulated algorithmic models to structure CDR statements. All trademarks, service marks, brand logos, and trade names belong exclusively to their respective corporate owners.
5
Digital Services, Fee Structure & Refund Terms
Access to summary counters is complimentary. Complete Call Detail Record (CDR) unblurring, detailed inbound/outbound timestamp analysis, and downloadable PDF statements require payment according to the selected package (1 Month, 6 Months, or 1 Year).
- Instant Digital Delivery: All services provided are non-tangible digital information goods delivered immediately upon payment confirmation via cryptographic client-side rendering.
- Non-Refundable Clause: Once payment is confirmed and reports are unblurred or generated, fees are non-refundable as digital delivery is considered fully executed.
- Failed / Duplicate Transactions: If an account is charged multiple times due to a banking/NPCI network timeout or server disruption without unlocking records, a 100% refund will be processed upon verification within 5–7 banking days.
6
Data Privacy & Zero Cloud Retention
Your privacy is paramount. CallHistory.in operates on a client-first, privacy-by-design framework:
- Mobile numbers, generated call entries, and downloaded PDF reports are processed locally within your browser session using HTML5 Web Storage and PDF generation libraries.
- The platform does not sell, trade, or distribute your cellular usage logs or financial transaction tokens to third-party telemarketers or external data brokers.
7
Limitation of Liability & User Indemnity
To the maximum extent permitted by applicable Indian law, CallHistory.in, its operators, creators, and affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from:
- Any discrepancies between algorithmic usage statements and official carrier bills.
- Interpersonal disputes, marital conflicts, or legal proceedings arising from statements generated through this platform.
- Service interruptions caused by network connectivity failures, banking gateway maintenance, or telecom routing updates.
You agree to indemnify, defend, and hold harmless CallHistory.in from any claims, liabilities, damages, or legal expenses incurred due to your breach of this agreement.
8
Governing Law & Legal Jurisdiction
This Agreement and any disputes or claims arising out of or in connection with it shall be governed by, and construed exclusively in accordance with, the substantive laws of the Republic of India. All legal proceedings shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.
9
Grievance Officer & Legal Contact
In accordance with the Information Technology Act, 2000 and rules made thereunder, any legal notices, consumer grievances, or policy inquiries may be directed to our designated support desk:
